Zagano Shop Privacy Policy
https://sklep.zagano.com
("Shop")
Dear User!

We care about your privacy and want you to feel comfortable while using our services. Therefore, below we present you with the most important information about the principles of our processing of your personal data and the cookies that are used by our Store. This information has been prepared taking into account RODO, the General Data Protection Regulation.
PERSONAL DATA CONTROLLER

Adam Lipski, entrepreneur conducting business activity under the name ADAMAR Adam Lipski, registered in the Central Register and Information on Business Activity conducted by the minister responsible for economy and keeping the Central Register and Information on Business Activity, NIP 8150000307, REGON no. 690030713, Wola Dalsza 344a; 37-100 Łańcut.

If you wish to contact us in relation to our processing of your personal data, please email us at: zagano@zagano.com.
YOUR RIGHTS

You are entitled to request:

    access to your personal data, including obtaining a copy of your data (Article 15 RODO or, if applicable, Article 13(1)(f) RODO),
    rectification (Article 16 RODO),
    erasure (Article 17 RODO),
    restrict processing (Article 18 RODO),
    transfer of data to another controller (Article 20 RODO).

And also the right to:

    to object at any time to the processing of your data:
        on grounds relating to your particular situation, to the processing of personal data concerning you based on Article 6(1)(f) of the RODO (i.e. the legitimate interests pursued by us), including profiling (Article 21(1) of the RODO);
        where personal data is processed for the purposes of direct marketing, including profiling, to the extent that the processing is related to such direct marketing (Article 21(2) RODO).

Contact us if you wish to exercise your rights. You can object to our use of cookies (which you will read about below) in particular by using the relevant browser settings.

If you consider that your data is being processed unlawfully, you can lodge a complaint with the President of the Data Protection Authority.
PERSONAL DATA AND PRIVACY

Below you will find detailed information about the processing of your data depending on your activities.

Placing an order in the Shop - Part 1.
For what purpose?
To fulfil your order
On what basis?
Sales contract (art. 6(1)(b) RODO) legal obligation, related to accounting, obliging us to process your personal data (art. 6(1)(c) RODO)
For how long?
For the duration of the aforementioned contract until the expiry of our legal obligation relating to accounting
in addition, your data will be processed until the expiry of the period during which it is possible to assert claims - either by you or by us
(see the last table in this section for more information)
What happens if you do not provide your data?
you will not be able to place an order

Placing an order in the Shop - part 2
For what purpose?
To adapt the Shop to your needs, as well as to improve the quality of the service we provide, thanks to the feedback provided by shoppers via a satisfaction survey service.
On what basis?
our legitimate interest in processing your data in order to survey your satisfaction with our services (Article 6(1)(f) RODO)
For how long?
if you do not express your opinion, for a period of 15 days following your purchase or until we take into account your objection to the processing; if you express your opinion, until it is deleted or until we take into account your objection to the processing*.
in addition, your data will be processed until the expiry of the period during which it is possible to assert claims - either by you or by us
(see the last table of this section for more information)
What happens if you do not provide data?
we will not take your feedback on our Shop into account in the further development of our Shop
* whichever is applicable in your case and which is the earliest

3. creating a shop account
For what purpose?
To fulfil the contract for the provision of an account with the shop.
On what basis?
contract for the provision of services (Article 6(1)(b) of the RODO)
For how long?
Until the account is deleted by you or by us at your request
in addition, your data will be processed until the expiry of the period during which it is possible to assert claims - either by you or by us
(see the last table in this section for more information)
What happens if you do not provide your data?
you will not be able to create an account and use its functions, such as viewing your order history or checking your order status

4. getting in touch with us (e.g. to ask a question)
For what purpose?
To handle your enquiries or requests
On what basis?
The contract or actions taken at your request to conclude the contract (Article 6(1)(b) RODO) - where your enquiry or request relates to a contract to which we are or may be party our legitimate interest in processing your data to communicate with you (Article 6(1)(f) RODO) - if your enquiry or request is not related to a contract
For how long?
for the duration of the contract binding us or, if no contract is concluded, until the expiry of the redress period - see last table of this section* until the expiry of the redress period - see last table of this section - or until we have taken into account your objection to the processing*.
in addition, your data will be processed until the expiry of the redress period - either by you or by us
(see the last table of this section for more information)
What happens if you do not provide your data?
we will not be able to respond to your enquiry or request
* whichever is applicable in your case and which is the earliest

5. browser settings or other similar action allowing marketing activities
For what purpose?
Direct marketing by displaying personalised advertisements
(you can read more about this in the "Profiling" and "Cookies" sections of the Privacy Policy).
On what basis?
Our legitimate interest in processing your data for the purpose stated above (Article 6(1)(f) of the DPA)
For how long?
Until the expiry or deletion by you of cookies used for marketing purposes*.
What happens if you do not provide your data?
you will not receive suggestions of products or services in which you may be interested
* whichever is applicable in your case and which will be the earliest

6. browser settings or other similar action to allow analytics activities to take place
For what purpose?
to analyse how you use and navigate around the Shop website, in order to adapt the website to your needs and behaviour
(you can read more about this in the "Analytics" and "Cookies" sections of the Privacy Policy)
On what basis?
Our legitimate interest in processing your data for the purpose stated above (Article 6(1)(f) of the DPA)
For how long?
until the cookies used for analytical purposes expire or you delete them*.
What happens if you do not provide data?
we will not take your preferences regarding the use of the Shop into account in the development of the Shop
* whichever is applicable in your case and which is the earliest

7. taking any action or omission which may give rise to a claim relating to the Shop or our services
For what purpose?
Establishing, investigating or defending possible claims related to the contract concluded or services provided
On what basis?
Our legitimate interest in processing your personal data for the purpose indicated above (Art. 6(1)(f) RODO)
For how long?
Until the expiry of the limitation period for claims or until we have taken into account your objection to the processing*.
What happens if you do not provide your data?
Inability to establish, assert or defend claims
* whichever is applicable in your case and which occurs earliest

PROFILING

We carry out profiling within the Shop - with regard to you, this will take place if you authorise it. This profiling consists of automatically assessing which products or services you may be interested in, using information about the content you view. As a result, advertisements for products or services displayed within the online services you use will be more tailored to you and your needs.

The profiling we perform does not result in decisions that produce legal effects for you or affect you in a similarly significant manner.
ANALYTICAL ACTIVITIES

We carry out analytics activities on the Store to make it more intuitive and accessible - in relation to you, this will be the case if you allow us to do so. As part of this analytics, we will take into account how you navigate the Store - for example, how long you spend on a particular subpage or where in the Store you click. This allows us to adapt the layout and design of the Store and the content therein to meet your needs.
DATA SECURITY

When processing your personal data, we apply organisational and technical measures in accordance with the applicable legal regulations, including the use of connection encryption with the SSL certificate.

COOKIES

Our Shop, like most websites, uses so-called cookies (cookie files). These files:

    are stored in the memory of your device (computer, phone, etc.);
    do not change the settings of your device.

In this Shop, cookies are used for:

    statistical
    marketing

To find out how to manage cookies, including how to disable them in your browser, you can consult your browser's help file. You can read this information by pressing F1 in your browser. In addition, you will find relevant tips on the following pages, depending on the browser you are using:

    Firefox
    Chrome
    Safari
    Internet Explorer / Microsoft Edge

Cookies will not be processed by us for more than 15 minutes after your last visit to the Shop.

Using the relevant options of your browser, you can at any time:

    delete cookies,
    block the use of cookies in the future.

In such cases, we will no longer process them.

You can find more information about cookies on Wikipedia.

EXTERNAL SERVICES / DATA RECIPIENTS

We use external entities to support us in the running of our business. We entrust them with the processing of your data - these entities only process data on our documented instructions.

Below you will find a list of the recipients of your data:
RECIPIENT ACTIVITY TRANSFER OF DATA OUTSIDE THE EUROPEAN UNION
any activity in connection with the Shop Hosting provider does not take place
technical/IT support provider does not take place
persons cooperating with us on the basis of civil law contracts, supporting our current activities n/a
A supplier of sales software is not present
If you are on the Shop page with settings that allow marketing to take place a provider of marketing services is not present
you are on a Store page with settings that allow analytics to be run the provider of the website analytics does not exist
you place an order with a payment service provider does not exist
delivery of a product to you - unless you have opted for personal collection does not take place
provider of business software (e.g. accounting software) does not exist
provider of standard office software (including email) no space
accounting office no space
provider of instalment plan does not exist
use of online chat available in the shop provider of online chat available in the shop not applicable
to participate in a satisfaction survey about our services or products to enable you to give feedback about the Shop or its products and to compare them n/a
getting in touch with us (e.g. asking a question) standard office software provider (including email box) does not exist

And in addition:

the relevant public authorities insofar as we are obliged to make the data available to them.